Contact Us

We usually have availability for bookings either the next day or within the current week. During peak seasons, appointments may be scheduled 7-10 days in advance.

Photos-only packages will be delivered within 3 business days. Packages that include videos will take up to 4 business days. Brokers ordering only photos should allow up to 48 hours for delivery.

All rental packages will be delivered within 5-10 business days.

We aim to please and can accommodate rush jobs for an additional fee of $100.

Your satisfaction is of utmost importance to us, and we believe that effective communication during the initial shoot is key to achieving the desired outcome.

Before booking, we encourage you to explore our online portfolio to ensure our style aligns with your expectations. While we do not offer a "look before you buy" option or free additional photos, we commit to putting in our best effort during the initial session to capture the unique qualities of your property.  

To enhance collaboration, we welcome you to share your vision with us via email. Your insights will help us tailor our approach to meet your specific needs. Additionally, if you are local, we invite you to spend the first 10 minutes of the booking showing us around. This ensures that we have a shared understanding of your preferences and can create stunning visuals that showcase your property effectively.

We value your support as a small business, and we look forward to the opportunity to work together to deliver exceptional results. If you have any further questions or concerns, please don't hesitate to reach out. Thank you for considering us for your photography needs!

If you need to change the schedule for your booking, kindly make the adjustment within a 24-hour window before the appointment. We recognize the unpredictable nature of real estate transactions and are happy make changes for you!

Rescheduling or canceling with less than 24 hours' notice may incur a $50 fee. Any changes made after our arrival at the property will result in the full booking charge being applied.

Upon receiving your materials, you will be prompted to make payment using a Debit/Credit card before gaining access to the downloadable materials.

No, we will capture photos of the property as it is when we arrive promptly at the time of the booking. If the property is not photo-ready at the scheduled time, we can either proceed with the shoot or reschedule at the agent's request. However, rescheduling after our arrival incurs a $150 fee. 

Please be aware that while we strive to accommodate flexibility on-site, if we are unable to begin the booking upon arrival due to the property not being ready, we cannot wait beyond 15 minutes. This is not driven by time constraints or busy schedules, but rather a consideration for our photographer's time.

The duration of a real estate photo shoot varies based on the booked package and included services. A photos only booking takes about 1 hour, while appointments with extras like Matterport tours or videos typically run for 2.5 hours. For a time estimate tailored to your booking, please discuss with us, and we'll provide a personalized estimate.

Booking with WNC Real Estate Photography is convenient and flexible:

Choose the method that suits you best! 

1. Online Booking:

   Easily book online by visiting wncrep.com/book-now. 

2. Call or Text:

   If you prefer a more personal touch, feel free to call or text us at 828-357-7672. 

3. Email Booking:

   Alternatively, you can request a booking by sending an email to admin@wncrep.com. 

We will need to know your desired materials, property address, and email address for a seamless booking process.

That depends on which way the homes faces!

North - Early Morning 9 - 1

East - Morning 10 -12 

West - Early Afternoon 12 - 2

South - Afternoon 1 - 4

In Western North Carolina, we frequently face challenging and unpredictable weather conditions, which can impact real estate photo sessions adversely. We are willing to reschedule a shoot on short notice if the weather becomes unfavorable. However, the decision to proceed or not is ultimately left to our clients.

If a client opts to proceed and later decides to have some or all of the photos retaken, additional charges will be incurred.